Croma Design Studio – Clovis Romano

Comemory

Comemory is a web app offering B2C and B2B2C services for families who have lost a loved one, helping them manage their digital identity left behind online. Comemory also provides a private and intimate space for families to commemorate their loved ones' memory in a secure and lasting way on the web.

Every day in France, an average of 2,242 people pass away, a number that has been steadily increasing for several years and will only continue to grow. Our society has experienced and continues to undergo a perpetual digital transition, redefining our means and tools for managing our lives and information. These new practices have also impacted end-of-life matters and the funeral industry. Our ways of commemorating and remembering our loved ones have changed, often giving way to sharing media and data online through social networks, messaging platforms, websites, and other platforms. A study on social media has shown that the world records the deaths of 8,000 Facebook users daily, and that by 2050, this platform will have more accounts of deceased users than living ones.

But what should we do with all these active online accounts after the death of a loved one? These accounts can serve as a digital meeting place to commemorate the memory of the deceased, as offered by Instagram, LinkedIn, or Facebook. However, this raises real questions about security and privacy for the deceased’s relatives, as well as the confidentiality of sensitive data that may remain public online. This poignant reality exposes a delicate issue: what should we do with these now-silent digital presences, and how do we commemorate the digital traces of our loved ones? This is the crucial question that Comemory confronts.

Moreover, leaving these inactive profiles leads to an accumulation of digital pollution, not only cluttering virtual space but also potentially exposing sensitive personal data and intimate memories to impersonation or hacking. This situation raises ethical questions about privacy and the respect for mourning. The need for a solution to manage a deceased person’s digital legacy becomes imperative, not only to honor their memory but also to preserve the emotional and environmental integrity of our ever-evolving digital world.

Comemory offers a comprehensive service to families, addressing this issue by allowing them to celebrate the memories and lives of their deceased loved ones while managing their online digital identity. Our service enables the creation of a secure digital space named « Celebration Spaces » in memory of a deceased person, privately accessible to their family. This space, designed for the long term like a multi-year concession, allows relatives to share memories in various forms (photos, videos, documents, audio, messages, important dates) related to the memory of the loved one. This space, exclusively dedicated to their memory, is protected and can only be shared with defined close ones. Before creating this private digital space, we include in our service the centralized management of the accounts and email addresses left online by the deceased named « Respect Journey », ensuring they can be deleted and/or transformed at the family’s request. This way, only a unique and intimate online space remains for the family to celebrate the memory of their departed loved one.

A ONE YEAR DEVELOPMENT

USER PERSONAS

PIERRE

Pierre, 45 years old, is a thoughtful and caring man. As an engineer, he has an analytical mind and enjoys finding creative solutions to the problems he faces. Married and living in Paris, France, he is devoted to his family and friends. His close relationship with his two teenage children reflects his role as a loving and involved father. He is also known for his sensitivity and empathy towards others, always striving to understand and support the emotions of those around him. Memories play a central role in his life; he values the moments shared with his loved ones and seeks to preserve them in a meaningful and emotional way

FAVORITE APPS

JEANNE

Jeanne, 58 years old, is a resilient and determined woman. Having been a teacher, she has a nurturing and empathetic nature towards others. Living in Lyon, France, she has built strong bonds with her family and friends throughout her life. She is also very active, travels a lot, and shares her adventures online via social media. After overcoming cancer and now being in remission, she understands how precious life is and wants to take steps to plan for her own death. Jeanne places great importance on memories and the moments shared with her loved ones. She wishes to create a meaningful online legacy for them, leaving behind an emotional testament of her love and the impact she has had on their lives, accessible no matter where they may be.

FAVORITE APPS

STYLEGUIDE

WEB APP MAP

RESPECT JOURNEY FLOW

Overview of the service offered to families by Comemory to help manage the digital footprint and identity of a deceased loved one. This service includes the management of their online accounts and email addresses. Comemory identifies, deletes, or transforms these accounts into memorial profiles. The service handles all procedures in accordance with each platform’s policies, easing the logistical burden for families during this difficult time. Comemory is able to detect and manage more than 200 platform requests (include Facebook, Instagram, Linkedin, Twitter, Pinterest and others)

Why is managing your loved one's digital identity after their passing important?

CELEBRATE SPACE

In addition to managing the digital identity of your loved one, Comemory offers families a dedicated online space to commemorate their memory through its service, Celebrate Space. This private, user-friendly platform is designed to honor their life by preserving and sharing cherished memories with those closest to them. Tailored to your specific needs, Celebrate Space gives you full control over access and contributions, enabling you to protect and share over 6,000 HD media files, including photos, videos, texts, audios, and important dates. Compliant with European data protection laws, it ensures that the memories that truly matter are kept safe and accessible, no matter where you are.